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Cave Hiker

HR HELPDESK

We're just an email away, ready to answer your burning HR questions, solve People problems, and save you time and money.

From tricky tasks to sticky situations, we're there when you need us.

HR ON CALL

Navigate the switchbacks with on-demand trail guides

When you don't have an in-house HR team, or your internal team is stuck on a tough issue (hey, people are complicated!), it can be hard to find the answers you need. Especially if you don't speak the language of HRIS, STL, HIPAA, ATS, COLA, FMLA, OSHA, and EEOC.

 

Don't worry, we've got you. And we know all the acronyms.

Our team of brilliant experts have decades of experience with tough People and HR challenges, and are ready to tackle your problems like it ain't no thang. Working with us, you'll feel confident in your People practices, because you'll know you're covered by the best in the biz.

Consider us your phone-a-friend, your lifeline to the world of compliance and best practices, employee relations and executive emergencies, and all the unexpected fires in between. 

WHO This IS FOR

You, probably.

  • Early-stage founders who don't know what they don't know until they realize they started down the wrong trail and omg we're totally lost and how are we supposed to do this on our own (you're not alone, don't worry) 

  • Series-A founders who don't quite need an internal HR leader yet, but are discovering they have a bunch of random questions (especially as they inch closer to 50 employees). You don't want to over-build or over-spend on costly resources yet. You just need what you need, right now.

  • Companies with limited internal HR resources, who want a quick answer to something that would otherwise take hours of research (don't do that! we probably already know the answer!) because they need to get it right.

  • Anyone who's struggling to even ask their HR question because it seems so overwhelmingly complicated, and wants to be wow'ed by how NBD it is for us to provide an answer in a flash.

    Overconfident? Nah, we're just that good.

HOW IT WORKS

Straightforward pricing, no hidden fees

Our affordable system allows for flexibility and transparency. You'll always know what you're paying for, and we won't surprise you with unexpected billing.

  1. Join HR Helpdesk for $499 annually

  2. Then, pay by the email: $25 each time you send up a flare
    For emails that require less than 15 minutes response time

  3. Additional Support
    For complex inquiries that require more than 15 minutes' response time, we'll switch to hourly billing, and we'll always review with you first and get approval before we begin work.

ASK US ANYTHING. FOREVER.

As you grow, we grow with you. 

 

When you need more than ad hoc Q&A, add on project-based, interim or fractional solutions to consistently build your capabilities. We have a wide variety of solutions to meet your needs, and are happy to flex as your needs evolve.

Bonus: all of your customer history will be saved with us, so you never have to start from scratch. Who wants to repeat the same case information over and over each time they contact a support team? Nobody, that's who.

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